Pink Elephant EMEA achieves ISO 27001 certification
We are proud to announce that Pink Elephant EMEA has achieved ISO 27001…
Can ITIL Problem Management Really Reduce Incidents?
Key takeaways IT incidents are unexpected disruptions or reduced quality in IT…
What Does Your Organisation Need in an ITSM Tool?
Few people would disagree with the statement that it’s hard to provide…
Meet the Brand: NetSupport
SITS are excited to have NetSupport exhibiting at the show in a couple of…
Meet the Brand: IT Care Center
Learn about IT Care Center, before meeting their team at SITS next month...…
SITS unveils the lineup for the only free ITSM programme in Europe
The countdown to SITS – The Service Desk & IT Support Show is on, as the…
Will 2024 be the breakout year for AI in IT?
It feels like using artificial intelligence (AI)-enabled capabilities in IT has…
ITSM and ESM System for Business Process Improvement
IT service management (ITSM) and enterprise service management (ESM) are…