Transform your IT Service Delivery

SITS – The Service Desk & IT Support Show, is the UK’s leading event for IT Service Management and Support professionals, and takes place on 5-6 June 2018 at London’s Olympia. Over 3,700 IT decision makers attend to meet the teams from the top industry vendors, keep up with the latest trends in over 60 seminars and world-class keynotes, and network with their professional peers. There is nowhere else in the UK that you can meet so many IT Service Management suppliers face-to-face, plus attend education and training seminars all for FREE.

Visitor registration is now open, so sign up here for your visitor pass and to be the first to hear all the latest show news.

See what’s in store for 2018!

2018 and beyond – what’s next for the service desk industry?

service desk trends concept image

What new opportunities or potential challenges will have the biggest impact on the service desk industry over the next twelve months? Here’s what the experts thought…

Read more.

Why visit SITS?



SITS is home to the world’s ONLY free ITSM training programme, with over 60 educational sessions taking place across the 2 days.


 Industry News

Visit SITS Insight for all the latest ITSM industry news, comment and debate.  Be part of the community – subscribe to our monthly news.


Get your FREE visitor pass

Register now for your free pass to SITS18. Can’t make the show? Sign up to our mailing list for all the latest ITSM news.



You can meet with over 75 IT suppliers. It’s a great opportunity to experience live demonstrations and research all the latest tools and trends.


I always find the show very helpful and informative to get information, advice and guidance from the industries best people to take away with me.

I believe an event like SITS presents a great opportunity for a company or individual to understand where they are in relation to industry best practices. It also gives the chance to review a vast number of solutions and gain information that will help you make the right decisions in regards to your individual IT service management journey.

Supported by:

Get the latest Service Desk news and insights in your Inbox!

Latest Tweets

Diversified UK's Twitter avatar
Diversified UK

Dr. Sue Black OBE and Dave Snowden join SITS18 line-up via @SITS_UK - #SITS18 #ITSM

Retweeted by SITS 2018
Ivanti's Twitter avatar

We are delighted to bring you @Dr_Black for a fantastic keynote and networking at @SITS_UK on 5th June in London…

Retweeted by SITS 2018
Ivanti's Twitter avatar

Find out why Ivanti's @kevinjsmith4IT thinks #AI and #Automation are important for the #IT rebirth and what his ses…

Retweeted by SITS 2018
Sarah Lewis's Twitter avatar
Sarah Lewis

Ivanti's @kevinjsmith4IT sits down with @SITS_UK and talks about his upcoming session at #SITS18, why #AI and…

Retweeted by SITS 2018
SITS 2018's Twitter avatar
SITS 2018

After @Dr_Black wonderful keynote you can head to stand 310 and join @GoIvanti for Fizz and Canapes, Perfect! #womenintech #SITS18