Transform your IT Service Delivery

SITS – The Service Desk & IT Support Show, is the UK’s leading event for IT Service Management and Support professionals, and takes place on 5-6 June 2018 at London’s Olympia. Over 3,700 IT decision makers attend to meet the teams from the top industry vendors, keep up with the latest trends in over 60 seminars and world-class keynotes, and network with their professional peers. There is nowhere else in the UK that you can meet so many IT Service Management suppliers face-to-face, plus attend education and training seminars all for FREE.

Visitor registration is now open, so sign up here for your visitor pass and to be the first to hear all the latest show news.

See what’s in store for 2018!

2018 and beyond – what’s next for the service desk industry?

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What new opportunities or potential challenges will have the biggest impact on the service desk industry over the next twelve months? Here’s what the experts thought…

Read more.

Why visit SITS?



SITS is home to the world’s ONLY free ITSM training programme, with over 60 educational sessions taking place across the 2 days.


 Industry News

Visit SITS Insight for all the latest ITSM industry news, comment and debate.  Be part of the community – subscribe to our monthly news.


Get your FREE visitor pass

Register now for your free pass to SITS18. Can’t make the show? Sign up to our mailing list for all the latest ITSM news.



You can meet with over 75 IT suppliers. It’s a great opportunity to experience live demonstrations and research all the latest tools and trends.


As a Service Desk Manager, I found SITS a great resource for information on process improvements as well as meeting potential new vendors.

I always find the show very helpful and informative to get information, advice and guidance from the industries best people to take away with me.

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According to @sdi_institute report, 55% of people working on the service desk say customer service skills and empat…

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Steve Morgan

Drop by and see us at #sdi18

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[email protected] released 2018 CEOs of the Year, and @GoIvanti's Steve Daly (@smdaly) just won best CEO for a large t…

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Our service desk manager explains why a self-service portal is now a must

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It's not hype - our service desk manager explains why self-service is now a must…

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