Learn about IT Care Center, before meeting their team at SITS next month…
What do IT Care Center do?
IT Care Center (ITCC) is a fast, scalable, ITIL-accredited ITSM platform that enhances cross-organisational performance.
ITCC is designed to meet business technology needs, from service and support to full process management.
It encompasses all the following use cases:
- ITSM – IT Service Management that is ITIL aligned
- ESM – Enterprise Service Management solution, from HR to Finance, Legal and Facilities Management
- MSP – Managed Service Provider platform, built to boost efficiency, productivity, and business value
- Help Desk – One solution to cover all IT Help Desk Services, for improved quality and delivery.
How did you get started?
Technology professionals are constantly challenged by the expanding role IT plays within the organisation. We enable medium sized to large businesses to follow ITIL guidelines, with industry best practices that were designed to help IT departments better serve their organisation.
Ever since we started That’s IT in 2017, we’ve developed the ITCC products. We’ve worked hard to keep our platform affordable, fast to implement, and easy to use. Our R&D teams continue to add new features, as our product continues to evolve to meet the ever-evolving needs of IT.
What are you looking forward to most at SITS?
We are looking forward to meeting organisations that wish to expand their potential with a new, fresh and easy to use ITSM and even go beyond ITSM to provide ESM or MSP functionality with a unified, seamless and cost-effective solution across their organisation.
We’re also excited to meet channel partners (resellers, MSPs, consultants, system integrators and distributors) that wish to collaborate with us and benefit from our partnership program.
It will also be great to get some product feedback from industry leaders and network with customers and stake holders.
Why should visitors come to your stand?
Visitors should come to our stand as we are a new player in the UK ITSM marketplace. We offer a cost effective ITSM alternative for budget sensitive organisations which want to achieve more goals with less spend. We’re also excited to share our excellent offering for Channel Partners that wish to resell or implement our solution.
At 3pm on both days of the show, IT Care Center will host an AI & Cocktails demo event showing how integrated AI chat works inside the platform. Guests are welcome to experience the benefits of AI in ITSM first-hand, while relaxing and enjoying a free cocktail – on us! In addition, we’ll be running a prize draw for a set of Sony WH1000XM4/B Premium Noise Cancelling Wireless Headphones, valued at $260.
Meet the IT Care Center team at stand 480 at SITS, The Service Desk & IT Support Show, on 17-18th April 2024, ExCeL London. You can now register for your free ticket here.