SITS – Service Desk & IT Support Show is returning to Excel London on 13-14 May 2026.
Along with so many of the well know vendors that have all rebooked from last year, we are welcoming new exhibitors Salesforce, Monday and Enably.
Take a look at what’s on at this year’s show:
Breakfast briefing day 1 – ManageEngine. Kick off day one with a free breakfast session exploring how to evaluate AI capabilities in ITSM without overcommitting to the wrong initiatives. Speaker will introduce the AI Capability Spectrum framework, helping you identify where to invest for fast ROI and where to tread carefully. Book here.
Breakfast briefing day 2 – Freshworks. Start day two with a free breakfast session looking at how infrastructure visibility can transform fragmented IT environments into a single source of truth. You’ll leave with practical insights on anticipating incidents, managing change, and turning your infrastructure into a real performance advantage. Book here.
Flexible Working Zone – Need to step away from the buzz of the show to take a call or check emails? This is your space to catch up on work in comfort and peace.
Hot topics – Discover practical solutions to common challenges in interactive roundtable sessions. Learn from experienced professionals and industry leaders. Open to all attendees – book your seat for a 40-minute live workshop (limited to 10 seats per session). Sponsored by Xurrent.
Networking drinks – The perfect place to network, finalise your connections, and decompress with your colleagues at the end of the day. Head over to the Show Bar inside the hall from 4.30pm on day 1 for music and free drinks (non alcoholic alternatives available).
Lizzy Bernthal book – Speaker Lizzy Bernthal will be at the show with her #No 1 Bestselling book ‘The Courage to be You: The Key to Unlock Your Resilience and Confidence as a Leader’. Don’t miss her session on day 1 at 3pm ‘Changing boardroom dynamics without body armour‘.
Theatres – With three theatres and a keynote stage to explore, there’s no shortage of expert-led sessions covering the topics that matter most to IT support and service desk professionals.
SITS – Service Desk & IT Support Show is taking place at Excel on the 13-14-May 2026. For further information and to book your free ticket, please visit www.servicedeskshow.com.