HappySignals’ Global Benchmark 2026: Employees Lose More Than Three Hours of Productivity Per IT Incident
New analysis of 1.77 million employee responses reveals that resolving tickets…
SITS Celebrates its 30th Edition at Excel London
SITS – The Service Desk and IT Support Show, and the MSP Show returned to Excel…
Speaker Q&A: Dean Clayton
Dean Clayton, Senior Product Manager, Service Management at OpenText will be…
Meet the brand: Enably
Enably was founded by people who've worked inside service and IT organisations…
Meet the Brand: Salesforce
We're excited to welcome Salesforce to SITS 2026. As one of the world's leading…
Pink Elephant EMEA achieves ISO 27001 certification
We are proud to announce that Pink Elephant EMEA has achieved ISO 27001…
Speaker Q&A: Jon North
In less than six weeks Jon North, Area VP, Enterprise Architecture and Partner…
Speaker Q&A: Jon Holgate
Jon Holgate, Head of Infrastructure at The University of Cambridge, will be…
SITS 2025: “Engaging talks, insightful discussions, and fantastic vendors”
Over 6,000 attendees were welcomed back to SITS – The Service Desk & IT…
Keeping IT Support Personalised, Secure & Effective - 5 five key points for greater efficiencies & increased customer satisfaction
In recent years, the landscape of IT Help Desk has undergone a profound shift,…