DON’T IMPLEMENT AI AGENTS WITHOUT A STRONG ITSM AND ITOM FOUNDATION
Organizations are shifting rapidly to implement AI in the enterprise to improve…
Speaker Q&A: Dean Clayton
Dean Clayton, Senior Product Manager, Service Management at OpenText will be…
Meet the brand: Enably
Enably was founded by people who've worked inside service and IT organisations…
Meet the Brand: Salesforce
We're excited to welcome Salesforce to SITS 2026. As one of the world's leading…
Building Trust in AI: SysAid and Dornan Engineering Share Their Journey at SITS
As AI continues to evolve, it’s no longer a question of if it belongs in IT…
What is Agentic AI? Transforming ITSM Through Intelligent Automation
IT Service Management (ITSM) is becoming increasingly intricate as…