ITAM

IT assets, SD360

IT is growing – are you keeping up?

Cloud services, consumer apps being used for business purposes, BYOD: all trends that are created a more diverse and larger IT landscape.  Brian Hollandsworth from ITSM software specialist ServiceNow offers 10 tips for regaining control of your IT assets. 1. Someone has to be responsible Every successful project starts with people, then process, then technology. Since […]

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FrontRange deliver lifecycle suite

FrontRange has announced the launch of Desktop and Server Management 7 (DSM7), the latest version of its lifecycle and configuration software. DSM 7 builds on its previous incarnation’s ability to automate and regulate desktop and server management, with features including enhanced Windows 7 readiness, virtualisation support, management reporting, and extended platform support for Linux and […]

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Certero brings assets to Scotland

Demand for its asset management and IT energy saving products in the UK has led Certero to open an office in Scotland. The new facility, located in East Lothian, will sell the full range of Certero products including PowerStudio, which is designed to save energy and lower electricity bills for PCs, laptops and thin clients. […]

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FrontRange enhances asset management offering

FrontRange Solutions has announced the latest release of its auditing and asset tracking software. Discovery 9.1 offers auditing functionality across multiple platforms, locations and device types, and features a redesigned user interface, the ability report on over 4000 configuration items, and Active Directory integration. The product is available now, existing users with a support and […]

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A healthy approach to IT services

‘Big bang’ ITIL adoption, underpinned by Sostenuto ITSM software, paves the way to record service level performance and National Accreditation for Pennine Care NHS Foundation Trust. Pennine Care NHS Foundation Trust provides mental health and specialist drug and alcohol services to a population of almost 1.2 million. Having been established in 2008 as the 100th […]

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Free asset management advice offered

A free webinar offering guidance on building a business case for asset management projects is taking place this Thursday (20th January) at 1300. The session, hosted by Numara Software and Soft-Aid, will offer best practice guidance on how to gain approval and lay the foundations for a successful project. You can register for the session […]

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Why the din caused by consumer devices is now too loud to ignore

The very fabric of IT support is being undermined by consumer devices.  James West spoke to a number of support specialists about the challenges presented by the likes of Apple and Google, and discovered that service desks may end up in a winning position. IT support teams rely on two things: control and expertise.  They […]

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