Speaker Q&A: Dean Clayton

Dean Clayton, Senior Product Manager, Service Management at OpenText will be…


What ITSM Professionals Need to Know About GenAI Capabilities

The IT service management (ITSM) world is consistently awash with trends…


Building Trust in AI: SysAid and Dornan Engineering Share Their Journey at SITS

As AI continues to evolve, it’s no longer a question of if it belongs in IT…


Breaking new ground in IT asset management with AI

IT asset management (ITAM) plays a crucial role in realizing strategic goals,…


The GenAI impact on the future of ITSM excellence

Generative AI has made waves across all industries, and ITSM is no exception.…


Navigating GenAI: Guidelines from an AI Expert

Do you consider implementing generative AI in your company, but want to ensure…


Speaker Q&A: Simone Jo Moore

Top 25 Thought Leader Simone, pushes boundaries. A well known IT practitioner,…


Speaker Q&A: Siddharth Gowdhaman, ManageEngine

Siddharth specialises in driving marketing campaigns and customer education…


Decoding AI for IT: 6 actionable insights for technology leaders in 2024

Every time I speak with an IT leader to understand their processes,…


Embracing the inevitable: How can IT be a facilitator and not the gatekeeper of AI

In early May 2023, electronics behemoth Samsung cracked down on the usage of…