ManageEngine ITSM survey shows shifting priorities for IT teams in the era of hybrid work
ManageEngine surveyed 437 IT professionals to understand how well organizations…
Spark Festival – SDI's Conference of the Future
The Service Desk Institute (SDI) has welcomed over 12,500 people and hosted…
Sunrise joins Volaris
Sunrise Software has joined Volaris Group, an operating group of Constellation…
Top 6 Service Management (ITSM) Trends of 2022
ITSM continues to evolve. As companies shift to digital-first, remote-friendly…
SITS – The Service Desk & IT Support Show releases conference programme featuring over 35 sessions
You can now explore what’s on at SITS – The Service Desk & IT Support Show…
Research finds IT support positively transformed by pandemic as challenges accelerate innovation and agility
Satisfaction with IT service desks improved in 65% of businesses following…
Freshworks and Pink Elephant EMEA Join Forces To Provide Enterprise-level IT Service Management
Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation…