Vivantio Executives Speaking at Europe’s Top Exhibition Conference for ITSM Professionals: SITS 22

Vivantio, a leading provider of customer service management software and…


Overcoming Distances in Customer Support: 5 Pillars of Successful IT Service Desks

Over the last few years, customer expectations have changed tremendously.…


SITS Speaker Q&A: Satty Virdi, Senior Principal Product Success Manager at ServiceNow

Satty has 15+ years of experience in ITSM with two years in Product Success,…


SITS Speaker Q&A: Cees Bos, CTO at Marval Software

Cees specialises in managing enterprise management environments, resolving…


SITS Speaker Q&A: Richard Josey, Lead ITSM Solutions Architect at AFJ Solutions

Richard Josey is a SM Solutions Architect for AFJ Solutions. With over 20…


SITS – The Service Desk & IT Support Show: Meet the big names

With SITS – The Service Desk & IT Support Show conference programme going…


Registration is open for the long-awaited SITS – The Service Desk & IT Support Show

SITS – The Service Desk & IT Support Show has announced that they will be…


3 top tips for remote access working

Did you know that, according to an Ivanti post, before the pandemic VPNs…


Key pitfalls to avoid when selecting a new service desk tool

Selecting the right tool for your organisation is no easy matter. With roughly…