Introducing Nexthink, the leader in digital employee experience management software. The company is energizing the future of work by providing IT leaders with unprecedented insight into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem solving to proactive optimization. Nexthink enables its more than 1,000 customers to provide better digital experiences to more than 15 million employees.

Get to know a bit about them, before meeting them on show floor at SITS….

What do you do?

Nexthink is the leader in digital employee experience management software. We provide IT leaders with unprecedented insight allowing them to see, diagnose and fix issues impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees.

How did you get started? 

While studying AI at EPFL institute in Lausanne, Switzerland, Pedro Bados met his co-founders and the idea for Nexthink was spawned. It was there that he developed the first real-time end-user monitoring technology and authored two patents on behaviour modelling that are part of Nexthink’s core technology today.

What are you looking forward to most at SITS?

SITS is an opportunity for us to see and hear directly from our customers while networking with our peers. We’re looking forward to hearing what’s new in the ITSM community, and to share and learn together with likeminded professionals.

Why should visitors come to your stand?

Navigating today’s digital workplace is something all ITSM professionals are dealing with. Since Nexthink is the leader in Digital Employee Experience (DEX), visitors should come by our booth #574 to learn more about DEX and how solutions like Nexthink can help organizations everywhere on their digital transformation journeys. When visiting our booth you’ll learn about the latest and greatest DEX solutions and can chat about solutions to today’s most common pain points. Can’t wait to see you there!

Meet the Nexthink team at stand 574 at SITS, The Service Desk & IT Support Show, on 10-11 May 2023 at ExCeL London. You can now register for your free ticket here.