Introducing Moveworks, a cloud-based AI platform, purpose-built for large enterprises, that resolves employees’ IT support issues. Instead of tracking issues, Moveworks uses advanced AI to solve them, instantly and automatically — with no human intervention.
Moveworks is pre-trained to understand IT support issues, so it delivers right away and continues to get smarter with every interaction. It enables IT teams at companies like DocuSign, Slack, Broadcom, Procore, Autodesk, Western Digital and many others to deliver a radically better employee experience using machine learning and AI.
Learn a bit more about them before visiting their stand at SITS in May.
What do Moveworks do?
Employees deal with endless distractions: they wait days to get IT support, dig through dozens of systems to find the latest HR policy, and don’t learn about critical internal changes until it’s too late. Moveworks is a conversational AI platform that minimises distractions and maximises productivity by bridging the gap between employees and the systems they interact with every day. It offers a single place employees can go to for help, and automates support issues end-to-end using advanced AI and best-in-class large language models — like OpenAI’s GPT-3.
How did Moveworks get started?
Moveworks was founded in 2016 on the premise that most enterprise issues could be solved with a better understanding of language. To solve for this, Moveworks leveraged advanced natural language understanding to resolve many of the repetitive, mundane issues that arise in IT. Today, Moveworks reaches across domains to solve employees issues at scale. Whether it’s an IT, HR, finance, legal, or facilities issue, Moveworks serves as the connective tissue between people and the systems they need to access every day.
What are you looking forward to most at SITS?
It’s always great to understand what the goals and challenges are of the global service desk workforces for the short-term future. With a wealth of emerging technology and the prominence of ChatGPT on people’s minds, it’s great to hear what priorities lie in wait for the industry
Why should visitors come to your stand?
Conversational AI is a must for companies looking to automate mundane processes across the Enterprise, and we welcome all visitors to hear how we’re helping companies across the globe like Slack, LinkedIn, Broadcom and more. Generative AI is revolutionising our customers employee experience and the best is yet to come!
Meet the Moveworks team at stand 595 at SITS, The Service Desk & IT Support Show, on 10-11 May 2023 at ExCeL London. You can now register for your free ticket here.