How to script at scale so your support staff aren’t bored to tears and you don’t break anything

Repetition of mundane tasks gets really tedious, really quickly, burns a lot of time, and is prone to human error – so it might make sense to script your way to automation. This session with Jon North will equip you with some considerations to bear in mind during the process of developing, testing, deploying, and executing custom scripts at scale.

You’ll come away with good ideas to get your code operational, efficient, and into production as quickly as possible, whilst simultaneously accounting for potential security risks. This session applies to service desk, systems administrators, configuration managers, and MSPs.

General Information

Date: 13th May 2026

Time: 13:00 - 13:40

Theatre

Theatre 1 - SITS

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