From AI agents to AI coworkers: How IT will run the AI workforce

AI has moved well beyond chatbots. Autonomous agents can already execute multi-step workflows and they’re becoming a persistent part of the organisation, with roles, responsibilities, and accountability.

This session explores what it actually means for IT leaders to manage a hybrid human-AI workforce and build towards autonomous operations. We’ll unpack the difference between AI agents and AI coworkers and show you what that looks like in practice.