Worklife in ITSM: What’s Changed, What’s Next?

Join us and our panel of experts as we explore the findings from our latest research on the future of worklife in ITSM. We’ll dive into how technology, skills, and wellbeing are reshaping ITSM, comparing insights from 2023 to 2025. From the rise of AI to the growing focus on emotional intelligence and employee experience, we’ll discuss what these trends mean for IT professionals. Don’t miss this chance to learn how to adapt, innovate, and thrive in this evolving area.