Redefining success: Navigating career growth and change in IT service management

Georgie Otubela explores how IT professionals can redefine success and navigate career growth in a rapidly evolving industry. Through personal stories and practical insights, she shares strategies for identifying opportunities, building transferable skills, and embracing career pivots with confidence. Attendees will gain actionable advice on overcoming barriers like imposter syndrome, leveraging mentorship, and future-proofing their careers. Whether you’re climbing the ladder or changing direction, this session equips you with the tools and mindset needed to thrive in IT service management.