

Daniel Le Masurier is Head of IT Service Management with 16 years’ experience in leadership, digital transformation, automation, and ITSM. Dan has been lucky enough to have worked across multiple industries driving high performance teams and delivering business critical IT support across the globe 24/7. He has reviewed and implemented multiple ITSM platforms and outsourced/insourced and nearshored Helpdesks with a wide variety of vendors. As an ITIL Specialist, Dan also has a passion to establish IT as a trusted partner delivering secure, easy to use and constantly improving services and support.
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