Misha Macinski
With 15 years of experience in IT and a background in project, program and portfolio management, Misha brings a broad range of knowledge and experience to the table. The past 10 years he has specialised in Service Management and the implementation and development of ITSM toolsets. His broad background has made him an expert in at applying practical and creative solutions to implementation challenges and turning theory and jargon in to simple understandable wording and solutions even a CEO can understand.
Sam Smith
Sam Smith is Head of Managed IT Services at Pink Elephant EMEA, bringing vast experience in managed services leadership, global support operations, and the modern workplace. Known for his practical, people focused approach, Sam offers grounded insight on service design, operational service excellence, and delivering meaningful value through ITSM transformation.