Building Cyber Resilience Together: How MSP’s can work with the Police Cyber Resilience Centre Network
This session introduces the Police Cyber Resilience Network, and its role in supporting micro, small, and medium-sized businesses. Learn how the network connects policing, academia, and industry to raise awareness of cyber threats and deliver practical mitigation strategies. A key focus is the CyberPath programme, where second- and third-year university students deliver supervised cyber services to businesses—providing students with real-world experience, giving organizations access to expertise they might not otherwise be able to access. We’ll explore how MSPs can amplify NCSC messaging, and work with the Police Cyber Resilience Centre Network.
State of the Channel 2026
Now in its 13th year, the State of the Channel is a flagship global study offering deep insights into the IT channel. This session focuses on UK & Ireland ITSPs/MSPs, highlighting fresh 2026 data (publishing late March) on channel sentiment, future outlook, and key challenges. We’ll explore the impact of AI and automation, evolving vendor and customer relationships, and emerging business models. Attendees will gain actionable intelligence on growth strategies and ecosystem collaboration to stay competitive in a rapidly changing market.
What top-sport performance psychology teaches us about building the MSP of the future.
Transformation in the MSP industry isn’t defined by AI, automation, or new operating models alone, it starts with the mindset of the people leading the organization. In this high-energy, no-nonsense session, Hendrika Willemse draws from her journey as a world champion athlete and tech leader to unpack how performance psychology can unlock stronger leadership, sharper execution, and more resilient MSP teams.
Hendrika shares practical mental models, real-world lessons, and personal stories that reveal what it takes for MSP leaders to perform at a consistently high level, especially in an industry defined by fast change, high pressure, and constant customer expectations.
This session gives MSP leaders a fresh, human-centric perspective on transformation: not as a technology project, but as a performance evolution.
The new MSP growth stack: positioning, differentiated propositions, and partner motions
Platforms evolve weekly, features blur, and buyers are overwhelmed. This session won’t chase the newest tool; it shows how any MSP creates unmistakable differentiation that survives the next release cycle. We step back to sharpen focus: define the ICP and personas that value you most, package services around business outcomes, and translate capability into credible promises, proof, and time-to-value. We’ll map a one-team rhythm across marketing, pre-sales, and sales, with a practical checklist and reusable messaging patterns. When everything looks the same, price wins. When you’re different in ways that matter, you win, earlier and more often, with stickier, expanding customers.