Extend Your Service Desk Offering: Embedding ESG, Sustainable IT & Social Impact into Everyday IT Operations

This session explores how service desks and IT teams can enhance their existing offering by integrating sustainable IT lifecycle services without increasing operational overhead. Through a partnership approach, organisations can deliver accredited data wiping, responsible hardware reuse, and meaningful ESG outcomes. Attendees will gain practical insight into supporting client and organisational sustainability goals, strengthening stakeholder value, and turning routine IT processes into measurable social and environmental impact.