Exhibitor Zone

(Booked Exhibitors Only)

Welcome to the SITS – The Service Desk & IT Support Show Exhibitor Zone. You will find useful links to various forms and information within this section of the website. If you need any further information, please don’t hesitate to contact the following departments:

Sales queries

David Maguire
Group Event Director

Tel: +44 (0)1273 645127
e: [email protected]

Marketing queries

Becky Webb
Marketing Manager

Tel: +44 (0)1273 645153
e: [email protected]

Operations queries

Helen Milton
Helen Milton
Group Operations Director

Tel: +44 (0)1273 645121
e: [email protected]


An email containing your username and password will be emailed to you in early 2022. If you haven’t received these details after this date or require assistance please contact our Operations Team on the email above or call 01273 645 162.

Your Online Exhibitor Manual provides access to all the forms and information you require including:

  • Show Guide Entry Form
  • Mandatory Forms including Risk Assessment & Health & Safety Forms
  • Marketing / Media Centre where you can find Marketing guides, logos and banners
  • Free Marketing & PR Opportunities for you to maximise your time at the show


Events marketing body FaceTime have produced some great guides to help exhibitors get the most out of an event – not just on the day but pre- and post-show, and we recommend you take a few moments to take a read of some of their great resources.



Please be aware that SITS – The Service Desk & IT Support Show (SITS) has been targeted by groups trying to take advantage of the event’s size and success. Some exhibitors are receiving numerous phone calls and email messages from individuals offering various services from fake exhibition directories and show data, to travel/hotel arrangements and transportation services.

SITS – The Service Desk & IT Support Show and its official suppliers NEVER sell their visitor lists. A list of Approved Suppliers can be found within your online exhibitor manual or by emailing [email protected] Organisations offering attendee lists or other services, are not affiliated with the exhibition in any way. Please do not enter into any agreements with these companies as they are usually scams, and do not represent SITS – The Service Desk & IT Support Show.

If you are in doubt about the validity of an email, or someone contacting you on our behalf, please email [email protected]. As a simple check, you can double-click on the email address to confirm the email originator. A valid email will be from ‘@divcom.co.uk’ – if you’re ever in doubt, please check the Approved Suppliers list within the online Exhibitor Manual, or contact us directly.


Expo-Guide and Fairguide.com regularly publicise their services to exhibitors at events. Both companies use a misleading form, which resembles an organiser’s Free Showguide Listing Service, inviting exhibitors to sign and return the form for an entry in an on-line directory. Doing so contracts the purchaser into the three-year, non-retractable agreement. DO NOT SIGN ANY CONTRACTS WITH THIS ORGANISATION. For more information click here.


There are a number of companies that are fraudulently contacting our exhibitors offering hotel booking services on our behalf (only for exhibitors to later find their bookings do not exist). Please proceed with caution when using any unknown companies and please ensure you check them out fully before making any booking commitments. SITS does not have any agreements or preferential rates set up with local hotels.


There are a number of companies claiming to have our show attendee and pre-registered lists to current and previous events. Due to data protection, we do not sell our data lists, so any data they do have will not be connected to SITS – The Service Desk & IT Support Show. DO NOT PURCHASE THESE DATA LISTS.

If you receive any emails or calls pertaining to any of the above scams, please contact Sam Sloan.