

The role of IT Asset Management (ITAM) in today’s IT management is undeniable and rapidly growing. Service desk providers are integrating ITAM tools or developing their own solutions. Surprisingly, security reasons, including certifications and audits, often drive ITAM implementation. Let me introduce the overlooked role of ITAM in supporting certification and security audits. I will explain the data you can gain, how to work with it, and why it saves time, effort, and money.