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Decoding ITSM excellence with Freddy AI

Just as cryptic crosswords challenge us to decode hidden meanings within clever wordplay, modern ITSM demands we unravel complex service challenges lurking beneath routine requests. In this interactive session, discover how Freddy AI acts as your master puzzle-solver, decoding service patterns with uncomplicated, trusted AI that scales innovation across your organisation.

We’ll explore how United Trust Bank transformed their service operations by implementing Freddy AI. Join us for an engaging experience and learn how Freddy AI helps you decode and solve your most challenging ITSM puzzles. Bring your completed crossword to our booth for a special gift!

Details

Date:
May 15, 2025
Time:
12:00 - 13:00
Session Category:
Session Tags:

Theatre

Theatre 3

Speakers

Joshua Lawrence
United Trust Bank
William J. Lynch
Freshworks

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