The Accuracy Trap: Why your numbers can’t be trusted

Most MSPs assume their P&L is accurate – until they discover the hidden errors distorting their margins, masking risks, and quietly stalling growth.
In this session, Heather exposes the accuracy traps she sees across the industry and shows you how to spot bad data fast, correct it before it becomes expensive, and build a P&L you can actually trust.
You’ll leave with a practical accuracy checklist and the confidence to review your own numbers, so you’re making decisions based on truth – not assumptions.