13 - 14 MAY 2026 | London excel
INTERESTED IN VISITING?
Looking to improve the efficiency of your service desk?
A visit to SITS will save you hours of research. Whether you’re looking for a new tool or to enhance your existing service delivery, you’ll find the solution at SITS. It’s your chance to:
TRANSFORM YOUR SERVICE DELIVERY
THE event for every ITSM professional
Gain FREE access to 60+ seminar sessions with expert speakers
Discover the latest innovations
Demo the newest IT service solutions from over 60 providers.
Meet the teams behind big-name brands like Hornbill, ivanti, TOPdesk, and Manage Engine.
Find a tool to streamline your ITSM system.


Learn & get concrete ideas
Bringing together a carefully curated group of top speakers from the ITSM world.
Get tangible ideas and practical advice.
Prioritise your learning at the only FREE ITSM programme in Europe.
Networking is Everything
Connect with like-minded professionals. Build relationships and have conversations that can move your career forward. You’ll join thousands of industry peers, including:
- IT Director/CIO
- Managing Director
- Analyst
- Service Desk Manager
- Consultant
- Service Delivery Manager
- Project Manager
- Technical Specialist

EDUCATION PROGRAMME
SITS is the only event in the world with FREE ITSM training. You can choose from over 60 free sessions including seminars, keynotes and informal small group discussions. See the education programme here.

EXHIBITION
The exhibition will feature over 75 ITSM suppliers – see the latest products, services and solutions. It’s your opportunity to meet the teams behind the products, get hands-on demos and source new suppliers. See the 2024 exhibitor list.

NETWORKING
The event attracts thousands of ITSM professionals making it the key place to discuss your challenges and come away with great ideas and solutions to implement.






















