SITS is your chance to step away from the day-to-day to share best practice, find new solutions and learn a whole raft of practical skills to help you excel in your role.

Taking place on 1-2 May 2019 at ExCeL London, there is no other UK event where you can meet so many IT Service Management suppliers face-to-face, plus attend 2 full days of training seminars all for FREE.  Put simply, SITS is the must-attend event for any service desk professional.

Registration for the 2019 event is not yet open, but you can join our mailing list for all the latest news and to hear when registration opens.


The exhibition will feature over 75 IT Service Management suppliers – see the latest products, services and solutions, including many being launched at the show. A great opportunity to meet face-to-face with the teams behind the products. See which companies exhibited at the 2018 event – view the exhibitor list.

Education Programme

SITS is the only event in the world with free ITSM training, and will host over 60 free-to-attend sessions. The 2019 programme will be launched a few months before the show and is set to include great case studies and practical advice.


The event attracts over 3,700 ITSM professionals making it the key place to discuss your challenges and come away with great ideas and solutions to implement.

Why Visit?

  • Meet 75+ exhibitors
  • Source new suppliers for your service desk solution
  • Network with thousands of industry professionals
  • Keep up-to-date with industry trends at over 40 FREE seminars
  • Learn from the experiences of others in the comprehensive case studies
  • Get hands-on demos from the leading ITSM suppliers
  • All this essential content comes at no cost – don’t miss out!