Useful Information
What are the timings for the day?
Show Opens: 9.30am each day.
Breakfast Briefing: 8.30am each day – Must be pre-booked.
Education sessions: 10.30am – 4.30pm
Exhibition hall open: 9.30am – 5.00pm on 12 May / 9.30am – 4.30pm on 13 May
How do I register for the event?
SITS is free to attend, simply register online in advance of the show – booking will open in early 2021. Places at education sessions are free on a first come, first served basis on the day, or you can fast-track your place in advance of the show when you register by pre-booking seminars for £8 (incl. VAT) per session.
What’s included in my visitor pass?
Your free visitor pass includes access to the exhibition and all the educational content. Access to seminars and keynotes is on a first come, first served basis on the day. You can choose to fast-track your entry to the seminars by pre-booking your place – you can do this for £8 (incl. VAT) per session when you register.
Your visitor pass also gives you access to ACCOUNTEX which features over 200 technology and software suppliers for the financial industry.
Do I need to pre-book educational sessions?
Places at seminars, keynotes and hot topics are allocated on a first come, first served basis on the day – just go to the theatre 10 minutes prior to the session. Seminar sessions at the event are usually very popular, so all visitors have the opportunity to fast-track their entry and guarantee a place in advance by pre-booking for £8 per session (incl. VAT). If you wish to pre-book, you can do this when you register for your visitor pass, or add this on at a later date. Registration will open in early 2021.
Can I bring a colleague with me?
Absolutely! Please feel free to invite any colleagues to join you at the event – they just need to register online for their own free visitor pass once registration opens.
What catering is available at ExCeL London?
Within SITS there will be numerous catering carts from which food and drink can be purchased, and there are many outlets on the ExCeL London Boulevard – find out what’s available. Many outlets on the Boulevard also provide free water refills.
I have pre-booked seminars, how do I access these sessions?
If you have paid to pre-book seminars at SITS, please ensure you print the visitor pass you were sent after booking. This pass will have your session codes printed on, giving you access to your booked sessions.
I haven’t received my visitor pass, what should I do?
When you registered you would have been sent an email titled ‘Your visitor ticket for SITS – The Service Desk & IT Support Show’. This email contained your visitor pass, and all passes will also be resent a week prior to the event.
If you don’t receive your pass in advance, you can pick this up on arrival at the event for no charge.