Mobile IT

SITS13 show floor

Help SITS14 celebrate its 20th anniversary

Registration is now open for the upcoming Service Desk and IT Support show (SITS), with the flagship event returning to London’s Earls Court on 29-30 April 2014.  As well as showcasing all the big name vendors and service providers and delivering a free, world-class education programme, 2014 is a landmark year as SITS will celebrating its […]

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Crime taskforce warns of IT ransom risk

The recently launched National Cyber Crime Unit (NCCU)  is warning organisations to a mass spamming event, with staff receiving an email that appears to source from banks and financial institutions, but actually contains malicious software that encrypts user files. The spamming campaign has been assessed as a ‘significant risk’ by the NCCU, with small and […]

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‘Paper work’ continues to marginalise electronic office

The proliferation of mobile devices is having little affect on the volume of printed documents used in the office, with information professional association AIIM finding that only 24 per cent of organisations have specific policies to eliminate paper from their business. The primary reason for the continued use of hard paper documents revolves around perceived legal […]

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Mobile devices redraw support landscape as PC sales continue to sink

Service desks must quickly get to grips with mobile devices after a study by analyst Gartner showed an 11 per cent decline in desktops sales directly caused by the ceaseless growth and popularity of tablets and smartphones. Gartner says this is the fifth consecutive quarter of falling PC sales, indicating the passing of a trend into […]

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Employees claim BYOD improves productivity

A growing legion of employees think that productivity increases when they are allowed to use personal mobile devices for business purposes, with research from virtualisation specialist AppSense finding that 40 per cent of end users believe that Bring Your Own Devices (BYOD) polices improve work output. However, this view is not shared by those in the […]

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Vodafone will spend £2.5 million per day to win 4G war

Telecoms provider Vodafone  will invest the equivalent of £2.5 million every day on network and infrastructure improvements in preparation for the upcoming launch of its 4G service. Traditionally lauded as the most reliable and extensive network, Vodafone has slipped back in recent years, with a survey by Which? this year calling it the worse mobile provider, […]

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Mobile devices becoming essential to enterprise

In response to the increasing importance placed on mobile devices in the workplace, cloud IT provider ServiceNow  has announced that users can now access services via Apple iPad. The new mobile functions will not require additional configuration or customisation, offers control of ServiceNow applications, and allows access to reports and analytics in real-time from remote […]

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Matrix42 workplace, SD360

Where have the workers gone? What the office revolution means for IT

Technology, telecommuting, the trend towards homeworking and a new generation of workers who ‘grew up with smartphones in their hands and computers in their laps’ are revolutionising the work culture. Mark Lillywhite of Matrix42 asks what impact this revolution is having on business culture and IT delivery. A survey conducted by Harris Interactive and CareerBuilder in […]

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4G for all by 2017

Superfast mobile broadband will be available to practically all UK businesses by 2017, with regulator Ofcom announcing the winners of the auction for the radio frequencies used for smartphones, tablets, and laptops. Mobile providers including Vodafone, O2, and Three will be joining Everything Everywhere in delivering 4G services, in a move that Ofcom hopes will […]

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