A highly experienced and well-informed ITSM professional, Axios Systems’ CTO; Chris Rydings, is a certified ITIL Expert V3 and has over 16 years’ experience in IT Service Management. With experience, ranging from shaping, developing, and leading ICT operations, to speaking on all aspects of ITIL and ITSM across the UK and Europe, Chris has helped […]
Narain Muralidharan is an evangelist at Freshdesk, where his job is to drive adoption of ITSM technologies and processes, both internally and externally. Narain comes with close to a decade of experience in the IT field and works closely with IT teams around the world to come up with creative solutions to challenges they face […]
Barclay Rae is CEO for ITSMF UK. He has worked for a number of ITSM organisations, and he delivers strategic ITSM consultancy, as well as media analyst services to the ITSM industry. He and has recently been a co-architect of the new ITIL practitioner scheme with Axelos, plus he is a co-author of the SDI […]
Chief Innovation Officer
Simon Kent is a veteran of the IT service management software industry with a career spanning 25 years, including the former roles of vice president of global customer experience for Cherwell Software LLC and founder of customer services at ICCM (Opentext). Simon combines forward-looking views with a balanced, pragmatic, ’join the dots’ approach for immediate […]
Dr James Stanger
Senior Director, Products
Dr. James Stanger is a respected authority in network security, open source, Linux, and IT certification. With over 20 years of experience in these fields, he created security solutions and education programs worldwide. Over the years, his articles, blogs, and books have been translated into over a dozen languages.