BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Service Desk Show | 19-20 May 2027 | Excel London - ECPv6.3.7//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Service Desk Show | 19-20 May 2027 | Excel London
X-ORIGINAL-URL:https://www.servicedeskshow.com
X-WR-CALDESC:Events for Service Desk Show | 19-20 May 2027 | Excel London
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250515T100000
DTEND;TZID=Europe/London:20250515T110000
DTSTAMP:20260801T232204
CREATED:20250317T101309Z
LAST-MODIFIED:20250424T092826Z
UID:34588-1747303200-1747306800@www.servicedeskshow.com
SUMMARY:Worklife in ITSM: What’s Changed\, What’s Next?
DESCRIPTION:Join us and our panel of experts as we explore the findings from our latest research on the future of worklife in ITSM. We’ll dive into how technology\, skills\, and wellbeing are reshaping ITSM\, comparing insights from 2023 to 2025. From the rise of AI to the growing focus on emotional intelligence and employee experience\, we’ll discuss what these trends mean for IT professionals. Don’t miss this chance to learn how to adapt\, innovate\, and thrive in this evolving area.
URL:https://www.servicedeskshow.com/event/worklife-in-itsm/
LOCATION:Keynote Theatre
CATEGORIES:SDI
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250514T130000
DTEND;TZID=Europe/London:20250514T140000
DTSTAMP:20260801T232204
CREATED:20250218T143918Z
LAST-MODIFIED:20250220T114231Z
UID:34357-1747227600-1747231200@www.servicedeskshow.com
SUMMARY:Redefining success: Navigating career growth and change in IT service management
DESCRIPTION:Georgie Otubela explores how IT professionals can redefine success and navigate career growth in a rapidly evolving industry. Through personal stories and practical insights\, she shares strategies for identifying opportunities\, building transferable skills\, and embracing career pivots with confidence. Attendees will gain actionable advice on overcoming barriers like imposter syndrome\, leveraging mentorship\, and future-proofing their careers. Whether you’re climbing the ladder or changing direction\, this session equips you with the tools and mindset needed to thrive in IT service management.
URL:https://www.servicedeskshow.com/event/redefining-success-navigating-career-growth-and-change-in-it-service-management-2/
LOCATION:Theatre 2
CATEGORIES:Brit Insurance
END:VEVENT
END:VCALENDAR