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X-WR-CALNAME:Service Desk Show | 19-20 May 2027 | Excel London
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X-WR-CALDESC:Events for Service Desk Show | 19-20 May 2027 | Excel London
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SUMMARY:The impact of Agentic AI on IT Services and Operations Management
DESCRIPTION:Agentic AI is a hot topic for 2025. But what is it\, what is the real-world impact it can have on IT Services and Operations\, and what does this mean looking further ahead? This session will go through tangible use cases and demonstrations of how ServiceNow is utilising Agentic AI to help customers transform IT services and provide a framework for IT leaders to think about their approach to Agentic AI.
URL:https://www.servicedeskshow.com/event/the-impact-of-agentic-ai-on-it-services-and-operations-management-2/
LOCATION:Theatre 3
CATEGORIES:ServiceNow 
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