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X-WR-CALNAME:Service Desk Show | 19-20 May 2027 | Excel London
X-ORIGINAL-URL:https://www.servicedeskshow.com
X-WR-CALDESC:Events for Service Desk Show | 19-20 May 2027 | Excel London
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SUMMARY:A playbook to use Agentic Automation to transform the service desk
DESCRIPTION:Agentic automation is transforming ITSM\, but we’re still figuring out how to make it truly right\, so it makes IT service management more efficient\, cost-effective\, and user-friendly the way it promises to.\nIn this presentation\, I’ll walk our ITSM peers through practical\, step-by-step actions to bring automation to the service desk\, backed by real data showing the results. We’ll keep it simple\, focusing on a solid approach without the jargon.
URL:https://www.servicedeskshow.com/event/a-playbook-to-use-agentic-automation-to-transform-the-service-desk-2/
LOCATION:Theatre 1
CATEGORIES:Workativ
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