SITS Virtual Summit

As we couldn’t bring you the ‘real’ SITS in 2020, we took a selection of the content online for you to enjoy! Across 8-9 July there were 8 webinars as part of our SITS Virtual Summit.

All the sessions are available to view on demand – simply choose a session below for more information.

Webinar Programme

Barclay Rae,
Barclay Rae Consulting
ITIL 4 – How does this work with…?

Ian Aitchison,
Ivanti
Service Management in 2025: It’s not what you might think…

Patrick Bolger,
Hornbill
The path out of COVID-19

Eddie Potts,
Pink Elephant
Self-service isn’t self-serving

Luke Brogan,
BeyondTrust
Top 5 remote support tips to drive customer service excellence

James Stanger,
CompTIA
The impact of the cloud, IoT, and AI on the ITSM professional

Neville Ward,
Micro Focus
Meet expectations of Generation Y – Time for the ticketless service desk?

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