The increasing importance of implementing fool-proof disaster recovery
Have you got a disaster recovery plan in place? It’s not just the obvious pitfalls you need to avoid as Mike Puglia from Kaseya explains.
Unfortunately, there’s no predicting Mother Nature, human error or the ignorance of users. It’s impossible for businesses to prevent every disaster scenario that might be thrown their way. But it is possible to be prepared for the subsequent recovery – no matter the cause of downtime. Losing applications and data cause businesses to grind to a halt and could have a potentially catastrophic impact on ongoing business operations.
However, many firms are struggling to implement an effective backup and recovery strategy. In fact, our recent survey revealed that 30% of organisations still experience data loss, demonstrating that there’s still much work to be done to help organisations successfully implement and leverage backup and disaster recovery solutions and best practices. We frequently see examples of organisations using multiple backup solutions to secure their IT environments. That typically means a variety of tools to understand, manage and verify, which is likely to lead to increased operational complexity and risk as things are more likely to get missed.
In my view, there is nothing more critical than your data. While we were once satisfied with simple file or folder backups, today there is an increasing trend of robust backup recovery systems. These robust backup systems are vital to ensure business continuity and security, with a direct correlation between deploying an optimal backup and disaster recovery solution and maximising uptime. With businesses recognising the importance of disaster recovery, we’re seeing greater adoption of more robust backup software which covers the full spectrum of processes needed for business continuity and disaster recovery. These solutions are vital to ensure businesses are secure, rather than just allowing for the recovery of deleted files.
For end users, an IT disaster is unacceptable and could cause them to switch suppliers. It is therefore far less expensive for businesses to prevent or recover quickly from a disaster than to regain lost customers as the result of one.
For businesses with a directory server, a file server or an application server that is running some line of business software, losing that application could result in your business grinding to a halt for some time. This can have far-reaching implications for the business, particularly if it is customer-facing. For instance, if a company experiences a significant outage in service or loss of data, it can have a devastating effect on customer retention. For end users, an IT disaster is unacceptable and could cause them to switch suppliers. It is therefore far less expensive for businesses to prevent or recover quickly from a disaster than to regain lost customers as the result of one.
It is vital for organisations to implement disaster recovery software solutions that do not just recover files but also help secure the business’ very future. Organisations must implement one software solution across all areas of disaster recovery to minimise both the time and knowledge needed to perform backups and any subsequent recoveries. Arguably, the best disaster recovery solutions should be fool-proof and easily implemented even by somebody who doesn’t have prior knowledge of how to do so.
When it comes to finding and implementing a software solution, businesses must identify the risks to their business and then determine the resource they can allocate to performing backups. For example, whether they will take control of the backup process in-house or outsource. It is vital that backups are performed regularly. Fortunately, many solutions perform automated backups on a daily or weekly basis as determined by the user which allow businesses to rest assured that the means of disaster recovery are regularly being taken care of. These solutions also have the added advantage of giving organisations a better overview of all the systems within their IT infrastructure and how long it would take them to get back up and running following an outage.
Within the Managed Service Provider market, in particular, we are seeing a lot of excitement about this sort of software. For these businesses, disaster recovery presents the next growth opportunity and allows them to give businesses a wider range of options to best suit their needs.
As the saying goes, fail to prepare and you prepare to fail. This is certainly the case with disaster recovery. Businesses are dealing with increasingly large volumes of data and losing any of it from improper disaster recovery planning could be catastrophic. Businesses must arm themselves with the right solutions to be able to respond quickly and effectively to any data losses or downtime and minimise the impact on their operations.