The Seminar Programme

With a seminar programme taking place across 3 different theatres, there's something for every visitor in 2010 …

ITIL & Business Process Management - Theatre 1 Spanning a wide range of issues – from asset and configuration management to maximising ROI on automation; from implementing ITIL in an SME to setting up a new service centre – these sessions will give you everything you need to build and develop your future service desk.   Technology and People - Theatre 2

Discover new ways to recruit, manage and empower your most important resource – your staff; find out about next generation remote support, and how to provide effective support in mixed PC/Mac environments; learn how to get buy-in from the Board.


 Solutions Theatre

A NEW Theatre for 2010 - dedicated to letting our exhibitors give you the inside-track on their latest products and solutions.


Either click on the above titles to view each programme or view the complete daily programme.

Book your places at Seminar Registration on the day.  Places allocated on a first come, first served basis.