Press Releases

Mar 2010

Marval Software Lightning fast Web Based ITSM Software Solution Promised for Service Desk Show Visitors to the Service Desk and IT Support Show will get a chance to see a pre-release version of t... Hornbill Systems Hornbill's Supportworks underpins Freedom of Information requests at Glasgow University 'Ancient' University extends use of service management software to support FOI requests and becomes ... Netviewer Netviewer Meet now with Mac Moderator; Mac solutions for web collaboration showcased at the CeBIT Karlsruhe / Hanover, March 3, 2010 – Netviewer AG, the European market leader in the field of web co...

Feb 2010

VitAL Magazine VitAL Digest 2010 Is Open For Bookings! Following on from the success of the 2009 VitAL Digest (click here to download), VitAL Magazine will... Hornbill Systems Hampshire Fire and Rescue Service selects Hornbill's Supportworks for IT support to 2000 staff IT team favours Supportworks Essentials help desk software with a view to full ITIL adoption Numara Software Clarkson Wright & Jakes LLP Keeps It Legal With Numara Track-It! Numara Track-It! helps Clarkson Wright & Jakes take control of its software assets and licensing. FrontRange Solutions FrontRange Solutions drives European growth with appointment of Ian McEwan as Vice President EMEA. IT Service Management veteran joins solutions market-leader. Reading 16 February 2010 FrontRange Solutions, the developer of IT Service Management and Infrastruc... Axios Systems A third of organisations state ‘defining and designing’ their services, as the biggest challenge in setting up a Service Catalogue United Kingdom, 26th January, 2010 – Axios Systems, the world’s leading provider of IT Service Manag... Dennis Adams Associates Dennis Adams Associates Presenting a Seminar at this years SDITS show We are delighted to present at this years show the seminar “Managing the Key IT Production Resource ... Numara Software LTT Vending Group Enhances Mobility With Numara Track-It! Numara Track-It! helps the LTT Vending Group automate its help desk and enhance mobility. R... LANDesk LANDesk Extends Market Leadership in IT Asset Management LANDesk Asset Lifecycle Manager 4.0 Reduces IT Costs and Risks with Complete Software Asset Manageme... Pink Elephant Pink Elephant Announces New Chief Executive Appointment Global leader in ITIL professional services announces its latest UK appointment. Reading, U... TechExcel TechExcel Announces ITSM and CRM 2-User Free Package Program New Program Provides Helpdesks with A Robust Suite of Enterprise-Class ITSM and CRM Tools at No Cost... FGI FGI Expands Public Schedule to Chester FGI Training and Consultancy, one of the UK's leading accredited providers of ITIL and PRINCE2 train... Numara Software National Society for Epilepsy Numara Track-It! Numara® Track-It!® helps the National Society for Epilepsy (NSE) deliver a more efficient service to...

Jan 2010

RightAnswers Purple Heart Services Deploys RightAnswers OnDemand to Improve Help Desk Efficiency RightAnswers OnDemand Assists with Commonly Asked Support Questions from Customers Clark, N... Hornbill Systems Hornbill official 2010 sponsor of itSMF UK Hornbill sponsors UK chapter of independent and internationally-recognised forum for IT Service Mana...   STT Trainer partners with Hornbill Systems to offer optimal delivery of training for Supportworks service management applications Educational tools from Kaplan IT Learning enhance end-user competencies for Hornbill service desk to... NetSupport NetSupport DNA 3.10 Brings A Fresh Approach to IT Asset Management London, UK – January 22nd, 2010 - Desktop and Asset Management specialists NetSupport are pleased to... Axios Systems Sixty four percent of organisations implementing a Service Catalogue in the next 6 months IT departments are realising the importance of a Service Catalogue, but the business still needs to ...   Axios Systems is first official sponsor for the itSMF UK Axios proud of exclusive corporate sponsorship that aims to strengthen both organisations’ objective... Hornbill Systems Hillingdon Hospital drives efficiencies and proactive IT Services with Hornbill's Supportworks ITSM ITIL adoption aims to streamline IT operations and improve service to over IT 2400 users Th... Numara Software Friends of the Elderly selects Numara Track-It! to automate user requests over multiple sites Numara Track-It! enables charity to save on recruiting a third person into the IT department Hornbill Systems University of Aberdeen upgrades to Hornbill's Supportworks ITSM to support ITIL best practice adoption University provides improved IT service to over 14,000 students and 3,000 staff across its campuses ...

Dec 2009

Citrix Online Small Business IT Consultants Say Support Will Be the Big Cost of Windows 7 Transition, According to Citrix Online Survey SANTA BARBARA, Calif. – December 23, 2009 – Windows 7 has been touted as the easy-to-use upgrade to ...

Nov 2009

InfraVision BMC Software, Salesforce.com Forge Strategic Alliance to Deliver Cloud-Based IT Service Management on the Force.com Platform SAN FRANCISCO, November 19, 2009 – BMC Software (NASDAQ: BMC) and salesforce.com (NYSE: CRM), the en... Numara Software Selex Systems Integration selects Numara FootPrints over competing product FrontRange® HEAT Numara FootPrints helps Selex Systems Integration manage a complex service desk...   Open Logic gains a significant return on its investment in Numara FootPrints Numara FootPrints service desk solution helps Open Logic manage calls and track assets at its IBM® W...

Oct 2009

Citrix Online Citrix Online’s GoToAssist Achieves Largest Market Share in Remote Support Market SANTA BARBARA, Calif. – October 22, 2009 – Frost & Sullivan, a leading research and growth consultin... RightAnswers University of Manchester Selects RightAnswers to Streamline Help Desk Operations Leading British University Deploys RightAnswers Unified Knowledge Suite to Reduce Calls to Help Desk...

Sep 2009

Citrix Online Citrix Online’s Web Conferencing is Category Growth Leader Growing More Than Twice as Fast as Industry SANTA BARBARA, CA – September 17, 2009 – Web conferencing services from Citrix Online, a division of...