TeamUltra is a ServiceNow Gold Services Partner, with more than 600 projects and implementations to its name. The buyout helps Computacenter immediately leapfrog some of its competitors in terms of ServiceNow knowledge and experience, and solidifies its claim to be a leading in delivering the digital workplace.
Mike Norris, CEO of Computacenter says the acquisition continues a plan started six months ago when his organisation signed a sales and service partnership with ServiceNow. “The TeamUltra acquisition means that we can link ServiceNow’s cloud-based Service Management platform for ITSM, customer service management, security operations, IT operations management and more, with Computacenter’s award-winning Next Generation Service Desk (NGSD) and Digital Workplace offering, to transform the end-user experience.”
Although TeamUltra will continue to operate independently, it also becomes “Computacenter’s dedicated ServiceNow delivery capability and customer point of contact”.
“The acquisition of TeamUltra by Computacenter means that we can continue our independent and agile market approach with local decision making support while leveraging our respective expertise and complementary solutions portfolios,” says Mike Beale, managing director of TeamUltra.