<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>servicedeskshow.com</title>
	<atom:link href="http://www.servicedeskshow.com/feed" rel="self" type="application/rss+xml" />
	<link>http://www.servicedeskshow.com</link>
	<description>The event for IT Service Management &#38; Support Professionals</description>
	<lastBuildDate>Wed, 22 Feb 2012 17:45:53 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>PowerStudio 3.0 sets new standards in PC Power Management performance and capability &#8211; Leading PC Power Management Solution meets enterprises&#8217; global power management requirements</title>
		<link>http://www.servicedeskshow.com/powerstudio-3-0-sets-new-standards-in-pc-power-management-performance-and-capability-leading-pc-power-management-solution-meets-enterprises-global-power-management-requirements</link>
		<comments>http://www.servicedeskshow.com/powerstudio-3-0-sets-new-standards-in-pc-power-management-performance-and-capability-leading-pc-power-management-solution-meets-enterprises-global-power-management-requirements#comments</comments>
		<pubDate>Mon, 01 Aug 2011 11:22:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Press Releases]]></category>
		<category><![CDATA[Certero]]></category>

		<guid isPermaLink="false">http://www.servicedeskshow.com/?p=4768</guid>
		<description><![CDATA[The complexities of accurately establishing energy consumption and associated costs across international locations, differing tariffs and variable PC wattage consumption rates, have been simplified in PowerStudio® 3.0, the latest version of Certero’s PC Power Management solution. Building on the strengths of its existing features and functionality, PowerStudio® 3.0 enables global organisations to define finely-tuned parameters specific to the local market characteristics of their business. By making it easier to identify and set local conversion factor C02 values specific to a ...]]></description>
			<content:encoded><![CDATA[<p>The complexities of accurately establishing energy consumption and associated costs across international locations, differing tariffs and variable PC wattage consumption rates, have been simplified in PowerStudio® 3.0, the latest version of Certero’s PC Power Management solution. Building on the strengths of its existing features and functionality, PowerStudio® 3.0 enables global organisations to define finely-tuned parameters specific to the local market characteristics of their business. By making it easier to identify and set local conversion factor C02 values specific to a territory, organisations can gather back information that more accurately reflects their global energy consumption levels. PowerStudio® 3.0 will be officially launched at the Service Desk &amp; IT Support show on Certero’s stand 710 (19 -20 April, Earls Court, London).</p>
<p>PowerStudio® 3.0 simplifies this task dramatically with location-based tariff costs. To further hone the precision of energy costs and usage rate information, PowerStudio® 3.0 also features an information bank prepopulated with data about the energy consumption rates of the most popular business PCs. This enables organisations to refine the parameters of their energy consumption queries, according to the type and make of PCs used within those locations and in conjunction with local tariffs.</p>
<p>PowerStudio® 3.0 also features a flexible new reporting module, which can be configured according to the information needs of each report recipient. For instance, a Managing Director responsible for one territory, might only require information about energy consumption in his country; the company’s CEO however, might require further information detailing each operation’s energy costs and consumption levels across all territories. The reports are also useful for evaluating the success of initiatives taken to reduce energy consumption, and to establish and what – and where – measures need to be taken to reduce energy consumption or costs further.</p>
<p>Commenting on the introduction of PowerStudio® 3.0, John Lunt, Managing Director of Certero, said: “PowerStudio® 3.0 simplifies an essential but complex task. Many global organisations want to establish their overall energy consumption levels. But this is a challenge compounded by many variables which have to be taken into account if they are to extract any meaningful data about their energy costs and global C02 levels. PowerStudio® 3.0 helps overcome these challenges, while its new reporting function enables the findings to be tailored according to the differing requirements of the various management teams within the business.”</p>
<p>PowerStudio® 3.0 is a backward compatible web-based management application that allows organisations to easily apply power policies and profiles across all their desktops. These include setting alerts to place all office PCs into hibernation, standby and shutdown as well as automatic start-up for maintenance during out of office hours. Critically, PowerStudio® 3.0 saves documents before running the automatic policies to prevent the frustrating loss of work many organisations fall victim to. It also has the ability to wake up remote PCs via web browser, mobile device and email.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.servicedeskshow.com/powerstudio-3-0-sets-new-standards-in-pc-power-management-performance-and-capability-leading-pc-power-management-solution-meets-enterprises-global-power-management-requirements/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Australian Software Breaking the Traditional Help Desk Mould</title>
		<link>http://www.servicedeskshow.com/australian-software-breaking-the-traditional-help-desk-mould</link>
		<comments>http://www.servicedeskshow.com/australian-software-breaking-the-traditional-help-desk-mould#comments</comments>
		<pubDate>Mon, 01 Aug 2011 11:18:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Show News]]></category>
		<category><![CDATA[Versa Dev]]></category>

		<guid isPermaLink="false">http://www.servicedeskshow.com/?p=4765</guid>
		<description><![CDATA[Australian software company VersaDev have seen a signficant increase in the number of its international versaSRS HelpDesk customers implementing their software in areas of businesses you wouldn&#8217;t expect from a traditional help desk.<br />
&#8220;What has happened over the last 12 months, and essentially since the GFC, has been a huge uptake up of our product across the whole of business. We are finding that versaSRS HelpDesk is now being used within HR Departments, Accounting Services, Sales &#38; Marketing Teams, Supply ...]]></description>
			<content:encoded><![CDATA[<p>Australian software company VersaDev have seen a signficant increase in the number of its international versaSRS HelpDesk customers implementing their software in areas of businesses you wouldn&#8217;t expect from a traditional help desk.</p>
<p>&#8220;What has happened over the last 12 months, and essentially since the GFC, has been a huge uptake up of our product across the whole of business. We are finding that versaSRS HelpDesk is now being used within HR Departments, Accounting Services, Sales &amp; Marketing Teams, Supply Chain and logistics companies &#8230;..&#8221;, says CSO David Fennessy.</p>
<p>&#8220;It seems we have come full circle now, as versaSRS HelpDesk was originally engineered out of a case and enquiry management need as well as the typical IT Support break/fix scenarios. &#8220;</p>
<p>&#8220;As companies have had to watch their budgets and yet continue to improve productivity and performance, we have noticed more customers using versaSRS HelpDesk beyond their original IT Support intent &#8230; &#8220;</p>
<p>&#8220;This seems to happen when a user notices just a few of the many features the software provides, and can translate the benefits of using those core features and functions through other areas of the business, providing efficiencies and savings throughout the business. Be it the knowledge base or case templates or scheduled cases or asset management, versaSRS HelpDesk is feature rich and flexible enough to cater for a myriad of uses. The beauty is that the solution is built to be delivered over the web without cutting back on features. It is intuitive to use for IT support staff or someone in the HR department &#8211; truly one solution that fits all business enquiry processes.&#8221;</p>
<p>&#8220;We are very excited to be attending the Servicedesk and IT Support Show this year, and are keen to see if the experiences in the UK have been similar to our own. We welcome attending companies to visit our stand to see how versaSRS HelpDesk can help them for whole-of-business case and query management.&#8221;</p>
]]></content:encoded>
			<wfw:commentRss>http://www.servicedeskshow.com/australian-software-breaking-the-traditional-help-desk-mould/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

