IT management software specialist Kaseya has released a range of products which allow Managed Service Providers (MSPs) to offer new IT services directly to customers.
The two ‘out-of-the-box’ solutions for managing security and network monitoring respectively will allow MSPs to ‘quickly’ add these additional services to their portfolios. These services then either attract new customers or can be upsold to existing clients.
Kaseya says the solutions, called Powered Services, gives MSPs an edge in their “hyper-competitive market” by increasing their return on investment and offering additional revenue streams. The focus on security and network monitoring is deliberate because according to Kaseya, the mid-market companies which MSPs serve are in desperate need of solutions in these areas.
Jason Shirdon, vice president, operations for Ease Technologies explains the appeal of buying these additional services ‘out-of-the-box’. “Kaseya Powered Services takes on all the hard work of selling a new service by providing us with all the resources we needed to be successful. With the help of Powered Services, we ramped up the launch of our security as a service practice in a matter of a few weeks, and immediately created a healthy, new revenue stream.”
Kaseya is offering more than just the product to help MSPs extend their range of services. “We provide everything an MSP needs – including positioning, sales training, pricing, packaging and lead generation – so they can quickly and easily demonstrate their value, and get in the door with new customers. Our first two installments of end user security and network monitoring as a service are only the beginning,” says Jim Lippie, general manager, cloud computing at Kaseya, who adds that other services will follow later this year.