SITS – The Service Desk & IT Support Show opens visitor registration

With the demands on IT infrastructure getting exponentially more complex, it’s never been more important for IT professionals to adapt to the latest tools, technology and trends in the industry.  And there’s no shortage of innovations and insights at this year’s SITS – The Service Desk & IT Support Show, which has now opened visitor […]

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The SITS Industry Survey 2016: The results

SITS16 saw the launch of the first ever SITS Industry Survey.  Completed before the show by a representative sample of over 100 IT departments, the findings provide a ‘snapshot’ of the modern service desk and their predictions for what’s in store over the next few years. Focusing specifically on their current service desk provisions, 69% […]

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For those of you who attended SITS16, now is the perfect time to reflect on the abundance of information that was crammed into the two days.  The seminar programme covered a range of key areas within the service desk community, including the ITSM skillset, DevOps, problem management, technology, and security.  Expert speakers highlighted emerging trends, and […]

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SITS – The Service Desk & IT Support Show 2016 – what’s in store today?

If you weren’t able to attend SITS yesterday, there’s still plenty of great content to enjoy today – including Jamie Bartlett’s session on ‘The Dark Net” – plus the Help Desk Hero Award will be revealed on the Axelos stand (stand 817) at 2.30pm. Today’s conference highlights include (in running order): Keynote Theatre line-up Breakfast Briefing: How does consumerisation […]

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