Breakfast Briefings

Combining powerful in-depth research, intuitive discussion and debate, along with complimentary refreshments, these daily briefings are a stimulating way to start your day. Read about the 2012 briefings below.

Tuesday 24th April

Sponsored by: SDI

08:30	Empowering people on the move Panel includes: SDI, Cherwell Software & Forrester Take away valuable guidance from this year’s NEW white paper research: ‘Empowering people on the move – The delivery of tomorrow’s business services’. The expert panel will explore how embracing mobile can drive your business forward and take an in-depth look at the challenges of Bring Your Own Device (BYOD) and mobility. Hear how new technologies can positively transform the way that IT is delivered to the business. How is the IT support industry handling mobile? What opportunities can be created by embracing mobile? How BYOD, self-service and web portals can give your business competitive advantage Uncover the key steps for supporting mobile Attend the briefing and collect your FREE copy of the White Paper. Copies will also be available from the Cherwell Software stand (800) and the SDI Knowledge Centre.

08:30

Empowering people on the move
Panel includes: SDI, Cherwell Software & Forrester

Take away valuable guidance from this year’s NEW white paper research: ‘Empowering people on the move – The delivery of tomorrow’s business services’. The expert panel will explore how embracing mobile can drive your business forward and take an in-depth look at the challenges of Bring Your Own Device (BYOD) and mobility. Hear how new technologies can positively transform the way that IT is delivered to the business.

How is the IT support industry handling mobile?
What opportunities can be created by embracing mobile?
How BYOD, self-service and web portals can give your business competitive advantage
Uncover the key steps for supporting mobile

Attend the briefing and collect your FREE copy of the White Paper. Copies will also be available from the Cherwell Software stand (800) and the SDI Knowledge Centre.

Wednesday 25th April

Sponsored by:

08:30	Stop thinking like an IT Department; Start delivering services like a business Panel includes: FrontRange Solutions, AllianceBernstein & Ovum Experts, practitioners and independent commentators come together to discuss what’s really required for organisations to achieve their goal of running IT like a business. Why IT must abandon its silo mentality How people, process and technology can be used to optimise the end-to-end service delivery process Uncover the key steps involved in the journey to integrated service and IT asset management How to improve the quality of service you offer, while controlling costs Learn how to demonstrate the true value of running IT like a business

08:30

Stop thinking like an IT Department; Start delivering services like a business
Panel includes: FrontRange Solutions, AllianceBernstein & Ovum

Experts, practitioners and independent commentators come together to discuss what’s really required for organisations to achieve their goal of running IT like a business.

Why IT must abandon its silo mentality
How people, process and technology can be used to optimise the end-to-end service delivery process
Uncover the key steps involved in the journey to integrated service and IT asset management
How to improve the quality of service you offer, while controlling costs
Learn how to demonstrate the true value of running IT like a business